Around · Einstein Technologies LLC
Refund and cancellation policy
Studio bookings
A customer cancellation qualifies for a refund only when notice is received more than 168 hours before the session. Exactly seven days or less does not qualify. If Around cancels or cannot provide a session, we offer an agreed replacement or refund the unavailable service. The session price and applicable charges appear before payment.
One-time production
Cancellation is reconciled against work performed and documented nonrecoverable commitments under the approved scope. Contact hello@around.cam for a review; agreed services Around has not performed remain owed. See production terms.
Content Engine
Quarterly and annual terms are paid upfront. Voluntary cancellation of the current term is not prorated or refunded. Cancellation stops the next renewal; delayed Around work remains owed. The approved scope and payment and renewal terms govern the engagement.
Requests and errors
Email hello@around.cam with your booking or scope reference for cancellation, a duplicate or mistaken charge, or unavailable services. Do not send card details. Applicable rights that cannot be waived remain in effect.